Information Security

Bank 34 is committed to making sure that your online banking is safe and secure. This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank’s server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded to regulate the inflow and outflow of server traffic.

The security technologies are:

  • Secure access & verifying user authenticity.
  • Secure data transfer.
  • Router & firewall.
  • Encrypted Information: Encryption helps protect your private information by scrambling it so that it cannot be intercepted and read by anyone else. When you visit a site that requires encryption, your browser will display a key or a lock. If you are not in a secure area, the key or lock will be broken. For Microsoft browsers: To check your level of encryption, go to the “File” menu, select “Properties”, and then select “Security”. Another way is to select “Help” then “About Internet Explorer”.
  • Other Security Features. Our firewall protects Bank 34 systems by allowing entry only to those who are authorized. For digital verification, the Online Banking system has a digital server certification by VeriSign that your browser uses each time you sign on to verify that indeed you are connected to Bank 34 Consumer Online E-Banking.

Mobile Banking Apps Security

Mobile Banking Apps are fully secure using industry standard technologies (SSL) and security certificates with 128-bit encrypted communication. No personal or confidential information is stored. Multifactor Authentication uses two-way, out-of-band authentication, enabling optimal security.

Web Mobile Banking Security

Mobile Web Banking is fully secure using industry-standard technologies (SSL, WTLS) and security certificates, with 128-bit encrypted communication. No personal or confidential informationis stored. Multifactor Authentication: uses two-way, out-of-band authentication, enabling optimal security. Device-specific Interface Optimization: with extensive optimization for different mobile devices, the screen and layout automatically change based on the mobile device to display the optimal user interface.

With our security infrastructure in place, we are confident access to your accounts is private and secure. Bank 34 will never ask you for your personal information by phone, by e-mail, or text message.

Your Role in Security

While Bank 34 works to protect your accounts, you also have a part. There are a number of steps you can take to ensure your experience on the internet is safe and secure.

  • Don’t reveal your online password to anyone. Your password is designed to protect the privacy of your online information, but it will only work if you keep it private. If you think your online password has been compromised, change it immediately.
  • Don’t leave your computer unattended if you are in the middle of an Online Banking session.
  • Once you have finished your Online Banking session, always sign off before visiting other sites on the internet.
  • If anyone else is likely to use your computer, clear your browser cache or turn off your browser and re-start it in order to eliminate copies of web pages that have been stored on your hard drive. How you clear your cache will depend on the browser and version you have. This function is generally found in the browser’s preferences menu.

Protect Your Computer from Malicious Software (viruses, worms, trojan horses, spyware, root kits, etc.)

Ensure that you have anti-virus software installed and running, as well as ensuring that it is being updated regularly. Anti-virus companies issue updates on an almost daily basis and sometimes more frequently than that. Given the prevalence and sophistication of viruses and other malware, it is critical that your anti-virus software be kept up-to-date.

Privacy Policy

Bank Privacy Policy

You provide important information about yourself to a variety of businesses and organizations. The same is true when you do business with Bank 34. You are asked to provide us with certain personal information that helps us give you better service. To assure the continued privacy and confidentiality of your personal information please read our Privacy Policy.

Web Privacy Policy

This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users of our website.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or any other direct form of contact. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us as well as potentially related products and services that we offer. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, answer questions, provide you with information relevant to our products and services, etc.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Non-Personal Identification Information

We may collect non-personal identification information when you interact with our site. Non-personal identification may include browser name, type of computer, and operating system, and other technical information used to connect our site such as the internet service provider and other similar information.

Web Browser Cookies

Our site may use cookies to enhance your experience. Your web browser places cookies on your computer for record-keeping purposes and may track information about them. You may choose to set your web browser to refuse cookies, or alert you when cookies are being sent. Note, if cookies are blocked, some parts of our site may not function properly.

Analytics Services

We may also use Google Analytics, Google Adwords Conversion Tracker, DoubleClick, other Google services, as well as similar services, including Bing Ads Conversion tracker. These services place cookies on your browser while on our site. These cookies help us increase the website’s effectiveness for our visitors. They are set by Google and Bing. To opt out of Google tracking, please visit http://www.google.com/settings/ads. To opt-out of Bing tracking, please visithttp://choice.microsoft.com/en-us/opt-out.

Along with the Google and Bing services, we may use a third party remarketing service to market our site across the web. To do this, we place a cookie on a browser for a third party to read and serve an ad on one of their third party sites you may visit in the future. To opt-out of this third party ad serving, please visithttp://www.networkadvertising.org/choices.

Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Security

We are committed to ensuring your information is secure and take precautions to protect your information. When you submit sensitive information via our site, your information is protected both online and offline.

All sensitive information (credit card data, etc.) is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or by looking for “https” at the beginning of the web page address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computer(s) and/or server(s) we use to store personally identifiable information are kept in a secure environment.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, no part of our website is directed to anyone under the age of 13 and we will never knowingly collect or maintain information on our site from those under the age of 13.

Changes to this Privacy Policy

We have the sole discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage you to frequently check this page for any changes and to stay informed about how we helping to protect the personal information we collect. You acknowledge and agree it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of this site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via the phone number or email contact address/form provided on this website.

USA Patriot Act

To help the government fight the funding of terrorism and money laundering activities, the USA Patriot Act, a Federal law, requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account, including business accounts.

What this means for you: When you open an account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. If you are opening an account on behalf of a business entity, documents relating to the business may also be requested. In some cases, identification will be requested for those banking with Bank 34 prior to October 26, 2002 because original documentation was not obtained with the opening of the account.
In all cases, protection of our clients’ identity and confidentiality is Bank 34’s pledge to you.