5.15.2020 COVID-19 Coronavirus Update to Clients – AZ Lobby Re-Openings on May 18, 2020
May 15, 2020
With the increasing news and concern regarding the COVID-19 coronavirus, Bank 34 wants to ensure our clients we are monitoring the developing situation and have resources in place to provide you continued service in any type of contingency situation. Our disaster recovery plan is the backbone for this ability which we test and verify annually. We will continue to monitor the news and any reports or requirements from the CDC and local, state and federal governments. Our focus, dedication, and support are unwavering as we navigate these unique times. We hope you and your loved ones remain safe and healthy.
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[5.15.2020] We have been closely monitoring CDC updates to determine how and when to start reopening to serve you. Beginning May 18th, our Arizona bank locations will slowly reintroduce services as part of a phased reopening plan. Click her for complete plan: Bank 34 COVID-19 Coronavirus Message to Clients_Website Alert_5.15.2020
[4.20.2020] In response to the disruptive nature of the COVID-19 virus and the impact that it may have on our valued clients, we have made a temporary change on all Kasasa and Optimum Checking Accounts to the number of qualifying debit card swipes per month reduced to 5 to provide you with some financial assistance for the April and May 2020 qualification cycle timeframes. All other qualifications remain the same, continues as originally stated and are still required to earn the rewards. The number of debit card swipes will go back to original number depending on account type for the June 2020 qualification cycle. Click here for the complete details of this communication: Bank 34 COVID-19 Coronavirus – Kasasa Accountholder Client Communication_4.20.2020
For the latest clarification dated March 23, 2020 of 3.20.2020 letter to clients to call branch for appointment if further assistance is needed, click here: 3.23.2020 WEBSITE_clarification to update of 3.20.2020 letter regarding lobby closure-open for business
FDIC Frequently Asked Questions for Bank Customers Affected by COVID-19: FDIC FAQ – COVID-19 – For Bank Customers_3.24.2020
For the latest update dated March 20, 2020 to clients regarding COVID-19 (Coronavirus) and Lobby Closures But Open For Business, click here: Bank 34 COVID-19 Coronavirus Update Letter to Clients of Lobby Closures_Website_3.20.2020_rev
FDIC Press Release dated March 18, 2020: Insured Bank Deposits Are Safe; Beware of Potential Scams Using the Agency’s Name: FDIC Press Release_3.18.2020
For the latest update dated March 18, 2020 to clients regarding COVID-19 (Coronavirus), click here: Bank 34 COVID-19 Coronavirus Client Communication_Website Version_3.18.2020
To learn more about our disaster recovery plan or read entire letter dated March 11, 2020 to clients about COVID-19, click here: Bank 34 Coronavirus Response Letter to Clients – dated 3.11.2020.